Lean Branding: Creating Dynamic Brands to Generate Conversion
The idea of a brand being more than just a logo, or advertisement. A brand is a concept, is a community, a group of people all being exposed to an idea and choosing to follow, to like or dislike. Whether people identify with the brand or not, a sense of self within a brand might be created.
The idea of brands being for one person is false, brands are for the people, not for those designing - needs to be taken into consideration.
- Nike, 'just do it', the tick, related to sport celebrities e.g. Serena Williams, strong characters, strong following.
Keller and Lehmann (2004) - Brands and Branding. Research findings and future priorities.
What is branding? - the product, 'anything that can be offered to a market to satisfy what they want.' Kotler and Keller (2015)
Important things in branding:
Brand Positioning - 'setting the direction for marketing agencies.', key associations within target audience, making sure the audience is able to find who they are at the right moments.
Brand Intangibles - things other than physical objects (e.g. ads) being associated with a brand. Using lifestyle, inspirational imagery, to promote a specific way of being, and therefore a specific product to support that.
Brand Personality - The idea of the audience being a part of the wider picture. The personality of a brand will affect people differently depending on the situation/setting, people associate a brand with where they saw it advertised. For example, coca-cola sponsoring the london eye = big company, popular, trustworthy, reliable etc. Placement of ad connotes personality of brand.
Brand Relationships - Various dimensions in feeling towards a brand, consider brand-customer relationships, as well as brand loyalty. If brand has a strong relationship with customers, can target specific groups to make products appeal more.
Brand Experience - the importance of successful customer service within a brand, think about the visual experience a customer has with the brand as well.
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